Signed in as:
filler@godaddy.com
OTHER HIGHLIGHTS
Latitude Financial
Latitude Financial
Latitude Financial
Led CX and UX design across consumer and merchant experiences, translating user insights into clear journeys, senior-level presentations, and shipped UX/UI solutions.
Careers NSW
Latitude Financial
Latitude Financial
An interactive tool helping users explore career options and plan their next steps. I designed a clear, supportive experience that helps people discover pathways aligned to their interests and make informed decisions about their future.
Optus
Australian Government
Australian Government
Led UX across significant projects spanning Help & Support, Capability, Community, and Networks, and stepped in to mentor and support the design team when required.
Australian Government
Australian Government
Australian Government
UX and interaction design for a government intelligence platform, focusing on accessible data visualisation and workflow improvements.
UX experience across leading organisations
A Practical, End-to-End DESIGN Process
Research
I run discovery research through stakeholder interviews, user research, and market analysis to uncover real user needs, pain points, and opportunities - setting a clear foundation for design direction.
Co-Design
I lead collaborative workshops to align teams, generate ideas, and prioritise user and business needs, tailoring sessions to the context - from design sprints to service blueprinting.
Prototyping
Prototyping
I quickly turn ideas into wireframes and interactive prototypes, using prototyping as a communication tool to align stakeholders and validate concepts early.
Testing
Delivery & Optimisation
Prototyping
I run usability testing - both remote and in person- to observe real user behaviour, gather feedback, and iterate designs early to reduce delivery risk.
Product Design
Delivery & Optimisation
Delivery & Optimisation
End-to-end product design across structure, interaction, and interface, with a focus on clear, accessible experiences that work within real-world constraints and scale over time.
Delivery & Optimisation
Delivery & Optimisation
Delivery & Optimisation
I work closely with engineers to ensure smooth handover and build alignment, then partner with product and data teams post-launch to review performance and iterate based on real-world feedback.